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Applications Specialist

Velocity11 is a global leader in providing laboratory automation solutions for drug discovery and a range of other scientific research and development applications. The Applications Specialist is a key player in this mix, turning a machine into a solution for the customer, providing valuable insight into product design, and serving as the feedback loop between customers and designers.

We are searching for an Applications Specialist to join our Systems Team which focuses on our two major system product lines; the Element™ and BioCel™ Automation Platforms. The successful candidate will have two major areas of responsibility:

The first of these is continuing to build-on the success of our automated platforms by supporting our system sales and delivery process. This involvement covers the entire process from the pre-sales discussions with our customers, to producing test specifications and leading the acceptance testing at both our facility in Menlo Park, CA and at the customer sites.

The second major area of responsibility is to support our Research and Development and Product Development activities. Velocity11 is committed to continuing to develop innovative products and solutions. The Applications Team plays a key part in this process; contributing with ideas and feedback from our customers as well as performing the required experimental work to prove and demonstrate the functionality and value of new products.
Ideal candidates will have the following qualifications:

• Bachelor’s, Master’s, or Ph.D. in a Life Science discipline
• Current experience in Life Science research automation, laboratory methods, terminology, and applications
• Excellent English communications skills—written and verbal
• Passion for customer satisfaction
• High energy level
• Flexibility in work hours
• Love of new challenges and problem solving
• Ability to keep composure and sense of humor in difficult situations
• Self-motivated, with demonstrated success working in a team-oriented environment
• Willingness and ability to travel for work (up to 30% of the time)
• Valid driver’s license

Please submit your resume, along with a cover letter detailing how you can contribute to providing our customers with the Ultimate Automation Experience™ to: jobs@velocity11.com
We are an equal opportunity employer. Principals only, no phone calls, please.