Support - Tools
Support . Tools
Real Time Desktop Sharing Support
Velocity11's Service Team offers real time support through a customer initiated, encrypted connection between Velocity11 and customer workstation desktops. We can assist customers in protocol development and debugging, software updates, or any other desktop based technical support needs. Please call 1.800.979.4811or +1.408.345.8011 before requesting desktop sharing support so we have the appropriate service team members standing by.Request Live Desktop Sharing Support >
Velocity11 Knowledge Base
Our product Knowledge Base includes more than 1300 topics written for instrument operators, lab administrators, and system integrators.
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